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We will send a certified and trained technician to your home who will diagnose your appliance and determine the issue and what it will take to repair it. Any parts that we install comes with a 5-year warranty and there is a one-year labor warranty associated with the part. We do have a trip charge of $95.00 however we waive it for you once you accept the repair. By using this service you agree to the $95 trip charge. Look here for more details about our pricing.