Reviews

SoBellas Reviews and Testimonials

Come see why our customers love us and we have the best appliance repair reviews in San Antonio with the most 5 star reviews. Do you need appliance repair? See why the guys in the yellow booties are different than the rest. Read our great customer testimonials.  Send us an email if you have one to add.  If we provided you with great service, let us know and help us continue to get better by referring us to others.


Click for the BBB Business Review of this Air conditioning & Heating Contractors - Residential in El Paso TX

 

Rudy is the best - depended, reliable, courteous - in the future I will request him by name.

 

Very pleased with the quick service and the fact I could get an invoice sent to my email after giving the technician my credit card. River City Properties

 

Repair Testimonials

Testimonials

Paul was extremely professional and seemed to be very knowledgeable in his job. He took time to explain exactly what was causing the problem and returned to install the parts when they arrived. So far the problem seems to be repaired.

 

This was the absolute best appliance repair service we have ever experienced. The technician was polite and very knowledgeable.

 

Paul is a very competent serviceman and presents a good image for your company, keep up the good work.

 

Fabian and Rudy were awesome. Very knowledgeable and professional. Thanks!

 

Paul was professional, friendly and knew his stuff! I am thrilled my warranty group has hired y'all to do the fixes from now on. Are you a publicly traded group? I would like to invest in you 🙂 Thank you for such good service. Sincerely, Paige Holland

 

I sent a comment earlier via your 'contact page'. Can't thank you enough for your serviceman "John"'s timely "service, with a smile", literally. He was punctual, and skilled. I can't wait to recommend you on FB to my friends and family. You're a great discovery in my book!

 

Polite, prompt, courteous qualities of all your people we dealt with and we will use your company in the future

 

tech very professional, took time to explain whole process...and very helpful...

 

Service technician, Paul, was extremely professional and explained everything. He was an excellent representative of your organization.

 

Fabian is absolutely the best technician that I have ever used. Called to let me know he was on his way, arrived on time, very helpful in every way. Give him AA+

 

Really like the response and concern of the tech. I am really enjoying the unit .thank you

 

This technician was THE GREATEST ON THE PLANET!!! I have never, EVER had someone so capable, efficient and SUPER QUICK take care of a repair like he did!!!

 

Very pleased with the quick response and the accommodation's made to meet our schedule (we both work) to get issue fixed.

 

Technician was very professional, courteous, and knowledgeable. He gave us tips to maintain our appliances and increase efficiency. Thank you.

 

The technician, Paul, who came out from Sobellas is always friendly, informative and knowledgeable about any appliance we have had trouble with. We have called on Sobellas many times in the last 3 years and have never been disappointed with their service or felt taken advantage of as we have with other repair companies in the past. Paul has been to our home many times and we trust him with our issues. I would highly recommend Sobellas!

 

5 stars! Had to come out twice, but not Sobellas fault; the wrong part was shipped. Paul & Isaac were both professional, courteous, informative, and knew what they were doing. Fast service!

 

I am so grateful to this company, (SoBellas), and especially the technicians that came to my home. Issac and Paul. These guys were on it and provided a great service that I feel others should emulate. I highly recommend this company when it comes to repairing your washing machine and dryer. Thank you... A very satisfied customer

 

My dryer went out yesterday got a call from the owner right away letting me know Paul the technician would be out today between 1-5pm and would call a few minutes before he would be on his way. Paul did exactly what they had informed me, took him a few minutes to get my dryer going. He was very knowledgeable, efficient and professional. Will definitely use them again in the future. Definitely recommend them! Thank you Paul M!

 

Called Sobellas for major appliance repair. Paul was the technician dispatched and he arrived here the same day which we greatly appreciated as we are seniors and need refrigeration for medication as well. Paul was very knowledgeable, he diagnosed the problem right away, ordered the part, which arrived at our doorstep in record time. Isaac, the 2nd tech came and installed. He was also very knowledgeable and both were extremely pleasant & courteous. From start to finish, this is how GREAT CUSTOMER SERVICE should be!
Sobellas will be my "go to" for appliance repair from now on!! GREAT JOB GUYS, KEEP UP THE GOOD WORK! Ladelady D

 

Our technician was super efficient and informative.. Bill H.

 

Sobellas is an excellent company. I was in a panic when in the middle of a load of laundry our washing machine's lock broke. A technician was sent to our house within approximately 4 hours. Although the part was not available, in less than a week the part came in and the washing machine was fixed. The technician (Isaac) was very courteous. He called ahead of time to let me know his ETA. He introduced himself, put on those signature yellow booties, (which I highly appreciate since I have a toddler that likes to crawl around on the floor) and got to work. Once he was done he explained their warranty on the parts and services. I would never use another company for our future appliance repair needs. Their customer service is what other companies should strive to achieve for. Josephine G.

 

Just had our refrigerator fixed by SoBellas! Great, timely service, knowledgeable and professional technicians, courteous and responsive service altogether! Paul and Isaac were great, reflective of the company they work for! Will definitely be using you guys again for any other breakdowns! Thanks!!! Amy W.

 

Quick response and great job,thank you. Carlos A.

 

Isaac came to service my washer and he was very professional. He was knowledgeable and polite. I would use SoBellas again. Amber B.

 

Isaac came to service my washer and he was very professional. He was knowledgeable and polite. I would use SoBellas again. Amber B.

 

Sobella service man Isaac Kramer came to our house to look at our dishwasher which was not completing a cycle properly. Isaac was friendly, cheerful, and one of the most competent repairmen that I have ever had the pleasure to meet. He checked out our system told us that he thought the problem was the hard water clogging up the valve and suggested we try running vinegar along with detergent on our next several cycles. Isaac suggestion saved us from a large repair bill. Thank you Isaac.  Patrick T.

 

Paul was extremely professional and helpful. Great explanation of the problem we were having in our refrigerator. Gave me a few tips on the settings. Nice to have someone come over who cares, and not just trying to make a dime.  Sandra L.

 

Great experience with this company. They came to my residence on a Sat and the serviceman was polite and thorough with my refrigerator. A trusted company. Recommend. Robert H.

 

I used Sobella for a refrigerator repair and highly recommend. I called Monday morning and Isaac was at my door Monday afternoon. He was very friendly, professional, knowledgeable, and clearly loves what he does. He made an initial diagnosis but later gave it extra thought and research. It was pretty clear that good customer service was important to him. He obtained the necessary part and was back on Tuesday to complete the repair. Lily W.

 

Isaac did an outstanding job! He was very professional and explained what was wrong with our dryer. I called yesterday and they came out today. They called us about 30 minutes out like we had asked. We had to put our 4 dogs out because they bark a lot. Thanks for the great service! I'll use SoBellas Home Services again for all my appliances. Arturo S.